WHO AM I?
I’m Luke, I run & own Luke Batchelor Productions, my videography & photography company.
My company specialises in wedding films, although I do create commercials, real estate films, etc amongst other genres of filmmaking.
My company address is : Luke Batchelor Productions, Paddock Wood, Tonbridge, Kent.
My website is: www.lukebatchelorproductions.com
My direct email is: enquiries@lukebatchelorproductions.com
INFORMATION SECURITY AND PRIVACY POLICY
You may browse and access information contained within this website without providing any personal information. Where you voluntarily provide personal information, I will only use that information to communicate with you regarding our services. Users may be asked for, as appropriate, name, email address and phone number. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Subject to applicable laws, I may monitor and record your emails, text messages, social media messages and other communications in relation to Luke Batchelor Productions dealings with you.
Luke Batchelor Productions complies with the GDPR policy and respects your rights to have access to your personal data, or to have it erased or corrected if it is inaccurate.
HOW I USE COLLECTED INFORMATION
I will only use your personal data as necessary to perform my contract with you and as necessary for accounting, managing and auditing our business operations.
HOW I PROTECT YOUR INFORMATION
All photos or recordings, and other personal data will be kept securely to protect against unauthorised access, alteration, disclosure or destruction of your personal information. I archive my media recordings (photos and video) to provide redundancy for a minimum of 12 months should the client lose their product- If this is not required please inform me and I will disposed of them securely when the project is finished.
SHARING YOUR PERSONAL INFORMATION
I will not sell, or allow third parties access to your information.
I may disclose your personal information if I am required by law to do so or if you violate my Terms and Conditions. Subject to applicable data protection law, Luke Batchelor Productions may share your personal data with sub-contractors and other persons who help us provide a service to you, legal and other professional advisors, Government bodies and agencies in the UK and overseas, or anyone else where you have given your consent or as required by law.
PHOTOGRAPHY AND FILMING
Images of individuals, whether in still photographs or video images, will often be caught by the definition of personal data in the Data Protection Act 1998. In many cases consent from the individuals will need to be obtained in order to process (capture and use) the images fairly and lawfully.
Consent will be obtained from people whose image is the focus of the photograph or film.
PHOTOGRAPHY AND FILMING IN PUBLIC AREAS OR AT EVENTS.
When filming in public areas or a large group of people it is not necessary to get the consent of people whose image is captured incidentally in the background.
When filming, individuals who wish to opt out may leave or move to an area where they will not be filmed.
WITHDRAWING CONSENT
An individual captured in an image can withdraw their consent even after having signed the consent form. Any such withdrawal should be in writing.
Once consent is withdrawn, Luke Batchelor Productions cannot use the relevant images again, but it will not normally be possible to recall the media productions in which their image has already appeared.
COPYRIGHT ASSESTS
Photographs, film, sound recordings and still images are all protected by copyright. Luke Batchelor Productions is the owner of copyright in recordings it makes but my clients own copyright in their scholarly output and this includes the underlying presentation materials (such as PowerPoint slides) and the content of their dialogue (when fixed by a recording). Luke Batchelor Productions has the automatic right to use those copyright works for its legitimate purposes. You must ensure that any third party material captured in the course of filming or taking photographs does not breach copyright, by being satisfied that Luke Batchelor Productions is permitted to use such material for this purpose.
WEBSITE PRIVACY POLICY
I respect the privacy of every individual who visits my website. This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by me. If you have any requests concerning your personal information or any queries with regard to these practices please contact enquiries@lukebatchelorproductions.com
Please read through this Privacy Policy before submitting any of your personal information to us. You do not need to submit any of your personal information when browsing my website.
INFORMATION COLLECTED ON THIS WEBSITE
I collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of online forms and from any email that you send to me. This may include your name, title and details of your address(es) and other personal details.
I may at times ask for other details, for example age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing me with this sort of information is entirely voluntary.
On occasion I may ask for feedback from you about the usage or services our website provides to help me develop and improve it further.
For quality control and training purposes, I may also monitor or record your communications with us.
USE OF PERSONAL INFORMATION
I process personal information collected via this website for the purposes of:
2.1 providing and personalising my services, including customer care, warranty protection and technical or service support;
2.2 dealing with your inquiries and requests;
2.3 processing transactions and despatching orders;
2.4 maintaining information as a reference tool or general resource so that I may improve our products and services for you
2.5 providing you with information about my company, new products and services and/or product upgrades.
I will keep your information for as long as is reasonably necessary for these purposes.
You may opt out of receiving information about our products and services by sending me an email at enquiries@lukebatchelorproductions.com
DISCLOSURES
I take your privacy very seriously. I do not sell your data to third party organisations. There are a few instances where some of your data may be shared with third parties to allow me to provide my services to you. This is generally limited to;
– Delivery and Postage Service Providers to allow me to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
– Law Enforcement and Legal Requirements – I will provide data to law enforcement agencies if issued with a court order to do so.
OTHER WEBSITES
My website may contain links to other websites which are outside of my control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from mine.
ACCESS RIGHT
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to me at Luke Batchelor Productions, Oldfield Place, Dartford, DA1 5WJ.
INTERNET-BASED TRANSFERS
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with me, you acknowledge our processing of personal data in this way. However, I will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.
CHANGES TO THIS PRIVACY POLICY
Luke Batchelor Productions has the discretion to update this privacy policy at any time. I encourage clients to frequently check this page for any changes to stay informed about how I am helping to protect the personal information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.